February 4, 2021
I recently had an experience which was eye-opening. Much of what you talk and write about hit home. PACKAGING IS NOT FOR SISSIES! I have to tell you I discovered more about these frustrating packing methods.
In December, I ended up in the hospital with double bacterial pneumonia, not COVID, thankfully. I was there twice for a total of about ten days and I had to deal with all sorts of foods and other supplies being served in packaging I couldn’t open— the tops on the plastic orange juice containers, the desserts, personal supplies. It was funny, until I got home, and no one was there to help me. The hospital ordered several medications from my pharmacy. They did not have easy-open caps. I had trouble twisting one in particular and wondered what I would have to do to get it open, get a hammer?
Thank you for the work you are doing. I will make sure to get the correct caps from now on,
Sue S., Watertown, MA
Haha! I call those things heart attack handles because when you pick them up by the bridge-part, one of the bottles inevitably falls out and gives you a heart attack. But you never know if/when it will happen.. Jay C, VT